Creovanta LLC

Legal

Terms of
Service

Effective 1 January 2026Last updated 1 January 2026CREOVANTA LLC

1. Who these terms are between

These Terms of Service ("Terms") form a binding agreement between CREOVANTA LLC, a limited liability company registered in the State of {{STATE}}, United States, with its registered address at {{BUSINESS ADDRESS}} ("CREOVANTA", "we", "us"), and the person or business purchasing services from us ("you", "the Client").

By requesting a quote, accepting a proposal, paying an invoice or using any service we provide, you accept these Terms. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.

2. What we provide

CREOVANTA LLC provides digital advertising and creative production services, including campaign management, advertising creative development, static ad and graphic design, video advertising, short-form content production, UGC-style content, AI-assisted creative production, advertising copywriting and creative strategy (together, the "Services").

The Services are business-to-business professional services. We do not sell physical goods, we do not resell advertising inventory, and we do not hold or process your advertising media budget.

3. Quotes, scope and orders

  1. Each engagement is defined by a written scope confirming the deliverables, the number of revision rounds, the delivery date and the price.
  2. A scope becomes an order when you accept it in writing and payment is received, unless otherwise agreed.
  3. Work outside the agreed scope is not performed until a further written quote has been issued and accepted.
  4. Published package descriptions and rates on this website are indicative of standard scopes; the written scope for your engagement prevails if there is any inconsistency.

4. Fees, invoicing and taxes

  1. All prices are stated in US dollars (USD) unless expressly agreed otherwise.
  2. One-off projects are payable in full before production begins.
  3. Retainers are billed monthly in advance on the same calendar date each month and renew automatically until cancelled in accordance with clause 12.
  4. Payments are processed by a third-party payment processor. We do not receive or store your full card details.
  5. Prices exclude any sales tax, VAT, withholding tax or other duty that may apply in your jurisdiction. Where such amounts are due, they are your responsibility.
  6. If a payment fails or is reversed, we may suspend work and withhold delivery until the amount due is settled.
  7. Advertising media spend is paid by you directly to the relevant advertising platform and is never included in our fees.

5. What you provide

To deliver on time we need timely input from you. You agree to provide: accurate briefing information; product images, footage, logos and brand assets where relevant; access to accounts or platforms where campaign management is in scope; and consolidated feedback within the review windows we specify.

You confirm that all materials you supply are lawful, accurate, and either owned by you or licensed to you for the use requested. Delays caused by missing materials or late feedback move the delivery date accordingly and do not entitle you to a refund.

6. Revisions and acceptance

  1. Each scope states the number of revision rounds included. A revision round is one consolidated set of change requests.
  2. Revision requests must relate to the agreed brief. A change of direction after concept approval is new work and is quoted separately.
  3. Deliverables are deemed accepted if no revision request is received within 10 business days of delivery.
  4. Additional revision rounds beyond the included number are chargeable at our published rates.

7. Intellectual property

  1. You retain all rights in materials you supply to us.
  2. On receipt of full payment for the relevant engagement, we assign to you the ownership rights we hold in the final delivered advertising assets, for commercial use.
  3. Until full payment is received, all rights in the work remain with CREOVANTA LLC and the work may not be used commercially.
  4. Third-party elements such as licensed stock media, music and fonts remain subject to their own licences. We identify these on delivery. Extended or perpetual licences, where required, are your responsibility unless the scope says otherwise.
  5. Working files, project files, unused concepts and internal processes remain our property unless expressly included in the scope.
  6. We may display delivered work in our portfolio and marketing materials unless you ask us in writing not to.

8. AI-assisted production

Some deliverables are produced with the assistance of generative artificial intelligence tools, for example to generate backgrounds, scene variations or format adaptations. All such output is directed, reviewed, edited and approved by a person before delivery.

We will confirm on request which assets in a delivery were produced using AI-assisted methods. You are responsible for any disclosure obligations that apply to your own use of the assets on a given platform or in a given jurisdiction.

9. Acceptable use and restricted categories

We do not accept work, and you may not use our Services, in connection with:

  • adult or sexually explicit content;
  • counterfeit, replica or infringing goods;
  • unlicensed financial services, investment schemes, or guaranteed-return claims;
  • unlicensed medical, pharmaceutical or health products, or unsubstantiated health claims;
  • gambling, betting or lotteries where you do not hold the required licence;
  • multi-level marketing or recruitment-based income claims;
  • weapons, illegal drugs or regulated substances;
  • hate speech, harassment or content that discriminates against a protected group;
  • any advertising that is misleading, deceptive, or designed to circumvent an advertising platform's review process.

You are responsible for ensuring that your products, claims and use of the deliverables comply with all applicable laws and with the policies of the platforms on which you advertise. We may terminate an engagement immediately, without refund of work already performed, if it becomes apparent that it involves any of the above.

10. No guarantee of results

Advertising performance depends on factors outside our control, including your product, pricing, website, market conditions and platform algorithms. We do not guarantee any specific level of impressions, clicks, conversions, revenue, return on ad spend, account approval or campaign approval. Any figures, examples or projections discussed are illustrative and not a promise of outcome.

11. Confidentiality

Each party will keep the other's non-public business information confidential and use it only to perform or receive the Services. This obligation does not apply to information that is public through no fault of the receiving party, was already lawfully known, or must be disclosed by law.

12. Term, cancellation and termination

  1. One-off projects end on delivery and acceptance.
  2. Retainers continue monthly until cancelled. You may cancel at any time up to 7 days before the next renewal date by emailing contact@creovantallc.com. Cancellation takes effect at the end of the current paid period.
  3. Either party may terminate immediately if the other commits a material breach and does not remedy it within 10 business days of written notice.
  4. We may suspend or terminate immediately for non-payment, abusive conduct towards our team, or breach of clause 9.
  5. Refund entitlements on cancellation are set out in our Refund and Cancellation Policy, which forms part of these Terms.

13. Warranties and disclaimers

We warrant that the Services will be performed with reasonable care and skill by suitably competent personnel. Except as expressly stated in these Terms, the Services and deliverables are provided without further warranties of any kind, whether express or implied, including implied warranties of merchantability or fitness for a particular purpose, to the maximum extent permitted by law.

14. Limitation of liability

To the maximum extent permitted by law:

  • neither party is liable for indirect, incidental, special, consequential or punitive damages, or for loss of profit, revenue, data, goodwill or anticipated savings;
  • our total aggregate liability arising out of or in connection with an engagement is limited to the fees you paid to us for that engagement in the three months preceding the event giving rise to the claim;
  • nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or fraudulent misrepresentation.

15. Indemnity

You will indemnify CREOVANTA LLC against claims, losses and reasonable costs arising from: materials you supplied to us; claims made about your products or services; your use of deliverables in a way not agreed in the scope; or your breach of clause 9.

16. Third-party platforms

Where we manage campaigns, we act on your instructions within the accounts and platforms you control or authorise. We are not responsible for the acts, outages, policy changes, account restrictions or decisions of any advertising platform, hosting provider or payment processor.

17. Events outside our control

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, war, civil unrest, epidemics, strikes, internet or utility failures, or acts of government. Deadlines are extended for the duration of the event.

18. Governing law and disputes

These Terms are governed by the laws of the State of {{STATE}}, United States, without regard to conflict of law rules. The parties will attempt in good faith to resolve any dispute by negotiation. Any dispute that cannot be resolved will be subject to the exclusive jurisdiction of the courts located in the State of {{STATE}}.

Before initiating a chargeback or payment dispute, you agree to contact us at contact@creovantallc.com so we can attempt to resolve the matter directly.

19. Changes to these Terms

We may update these Terms from time to time. The version in force is the one published on this page on the date your scope is accepted. Material changes affecting an active retainer take effect at the next renewal date, and we will notify you by email.

20. General

These Terms, together with the accepted scope, the Refund and Cancellation Policy and the Privacy Policy, form the entire agreement between us. If any provision is found unenforceable, the remainder continues in force. Failure to enforce a right is not a waiver of it. You may not assign this agreement without our written consent.

21. How to contact us

CREOVANTA LLC
{{BUSINESS ADDRESS}}
Email: contact@creovantallc.com
Website: creovantallc.com